This course contains 9 units and can be completed in 3 months at the recommended pace of 8 hours per week.

• Unit 1: Introduction to Facilities Management
• Unit 2: Built Environment and Building Systems
• Unit 3: Maintenance and Asset Management
• Unit 4: Health, Safety and Environmental Compliance
• Unit 5: Facilities Operations and Service Management
• Unit 6: Space and Workplace Management
• Unit 7: Financial and Contract Management
• Unit 8: Technology in Facilities Management
• Unit 9: Communication and Stakeholder Management

These units guide you through the core foundations of Facilities Management, from workplace operations and maintenance to safety, technology, service delivery, communication, and workplace planning.

Upon successful completion of this course you should be able to:

1. Explain the scope, purpose and functions of Facilities Management within organisations.
2. Identify and describe the basic building systems and infrastructure managed in Facilities Management.
3. Apply basic maintenance and asset management principles to support facility operations.
4. Recognise health, safety and environmental requirements relevant to Facilities Management.
5. Explain how facilities operational services are planned, monitored and supported.
6. Apply basic space and workplace management principles in a facilities context.
7. Demonstrate understanding of financial, procurement and contract management in facilities operations.
8. Identify the role of technology and information systems in Facilities Management.
9. Communicate effectively with stakeholders and apply basic problem-solving in facilities-related situations.

You can expect to gain practical skills in the following areas:

• Facilities operations
• Maintenance planning
• Asset management
• Workplace safety awareness
• Service monitoring
• Space planning
• Contractor and supplier coordination
• Facilities reporting and communication